Hook & Reel | Cajun Seafood & Bar

L I 2 months ago

Service - Our waitress was super friendly and personable. Food - Those who ordered the boils really liked them. However, they still aren’t worth the $48 per plate price tag! Yikes! We should’ve looked at the menu before going. The fried shrimp were good, BUT the cocktail sauce was all frozen, which was not good. And it was too sweet. I subbed my side for the lobster bisque, which looked like macaroni and cheese and had a terrible taste. I’ve had plenty of lobster bisque to know that wasn’t how it was supposed to look or taste. The taste was unidentifiable. I sent it back and got the clam chowder, which was also not right. It was very soupy, tasted like milk and nothing else, and hardly had anything in it, except for a few small pieces of celery. I didn’t finish it, and still paid the difference for the lobster bisque upcharge. The sweet potato fries were really good. This is not somewhere we would return to.

Nathan Edmonson 2 months ago

This was a wonderful spot! With a very nice selection of food to try. Flavors were on point!! Staff was wonderful, flying all over the place taking care of everyone. So glad we chose this place instead of the other in town!

colton stamps 3 months ago

Food was good, and the service was good overall. We had a party of 13 celebrating a birthday. During the meal, the waitress asked whose birthday it was and then offered the birthday girl a complimentary dessert. We hadn’t asked for one, but she accepted the offer. A little later, the waitress came back and asked to see the birthday girl’s driver’s license. Since she had left it at home, she told the waitress not to worry about the dessert. The waitress then returned and asked if we had a photo of the license, which we did. She took the phone to the manager for approval before finally bringing out a very small cup of vanilla ice cream. It was free, so no big deal, but the amount of verification required for a complimentary birthday dessert that was offered to us felt a bit excessive. The bigger issue came when the checks arrived. Like we always do, we tipped 20%. After signing the receipt, my wife noticed that an automatic 18% gratuity had already been added because of the size of our party. We completely understand adding an automatic gratuity for a large group and have no issue with that policy. However, it would have been nice if it had been clearly disclosed or pointed out by

Chelsea Paredes 3 months ago

Had an awful experience ! We took our whole family , a party of 12 to go celebrate my daughter’s Birthday (which was the day before we went ) AND her high school graduation ! We told the waitress it was her birthday and graduation party . When it was time for them to come out and sing /give her a little piece of cheesecake … after we were spending close to 500 dollars on our meal , our waitress came out and said she was having trouble getting workers to come sing to her . We told her it was fine that we would sing to her but to just bring her the cake . The waitress left and then came back again . The waitress then stated that her manager was super picky on birthdays and that she needed to see my daughters Id which was so weird over a small piece of cheesecake when we were spending hundreds in this establishment. Then she looked at her Id and saw that her birthday was the day before and she denied it . Long story short we asked to speak to a manager and they ended up bringing 2 cheese cake slices out .. one for her birthday and one for her graduation .. it was absolutely ridiculous and ruined her birthday . Needless to say my daughter was embarrassed, it was uncalled for and we wi

Craig Shackelford 9 months ago

Went for my son's birthday. His choice was the Cajun seafood boil with clams, crawfish and lobster tail with garlic butter sauce. It also comes with corn and potatoes, which also are very flavorful. Having been cooked with the garlic butter. We had the calamari, appetizer, which I've had calamari in the past, and it's proved to not be my favorite. But this was pretty good.